Items marked with an asterisk [*] are required.Use the TAB key to move from field to field. (Please do NOT report the same complaint for a case which is still pending.). California Recovery Portal 17 820(a) A public employee is liable for injury caused by his act or omission. ), Copyright © Utility Complaint. Branch (CAB). The commission’s ability to identify VoIP complaints is limited because the California Public Utilities Code, Section 710 is ambiguous about whether VoIP providers must provide information to the commission that would assist it in responding informally to VoIP complaints. Other issues found in SPB appeals and special investigations as well as audit and review findings by other agencies such as the CalHR and the California State Auditor are reported elsewhere. Information on our programs, complaint process, brochures, and more! The commission's ability to identify VoIP complaints is limited because the California Public Utilities Code, Section 710 is ambiguous about whether VoIP providers must provide information to the commission that would assist it in responding informally to VoIP complaints. (Please do NOT report the same complaint for a case which is still pending.). It works best if you enable JavaScript in your browser. If you have a comment or complaint about the CPUC (not a complaint about your utility company), you can file it online. SAN FRANCISCO, Sept. 2, 2010 - The California Public Utilities Commission (CPUC) today received the results of the independent evaluation of Pacific Gas and Electric Company's (PG&E) Smart Meter deployment, focused on electric residential customers, which found that the meters and associated software and billing systems are consistent with industry standards and are performing accurately. In addition, the CPUC regulates common carriers, including household goods movers, passenger transportation companies such as limousine services, and rail crossing safety. Be sure to have a complete copy of your bill in front of you. All personal details provided are treated as confidential information to be used by the CPUC to resolve the. California's Operation Welcome Home, (e.g. The CPUC … Re: TRS Consumer Complaint Log Summaries for June 1, 2018 through May 31, 2019 CG DOCKET NO. Using this page,you can file a complaint against the company that provides your telephone, energy (electric or gas), or water service.I wish to follow up on a previously reported complaint: I wish to file a new complaint.Please fill in the information requested below. For other issues that you have been unable to resolve with the utility directly, please enter your complaint information below. Also, California statutes and the Commission’s rules, orders, and decisions provide protections for legitimate confidentiality and privilege claims. I filed a complaint with the good old California Utilities Commission and they sided with Surwest. This area highlights California state campaign banners. Only informal complaints are filed through the Consumer Complaints Center Flex Your Power California Public Utilities Commission It should be noted that this report only contains findings from this hiring authority’s compliance review. If you have a complaint about a private “passenger carrier” such as a limousine, airport shuttle, or charter bus company, and talking directly with the carrier does not resolve the problem, you can file a complaint with the CPUC. What action do you want the CPUC to take? Please visit the CAB webpage to learn more about the informal complaint process.
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